Sales associates that know their stuff engage consumers 30 percent more often than their co-workers, and sell 50 percent more too. The 3point5.com training platform builds and rewards their product knowledge and also rewards your business. Findings from a recent study show:
The people on your sales floor are the face of your business. Unfortunately, their faces change too often. 3point5.com creates knowledge that builds confidence in customer interactions, earns associates rewards from the brands they sell and increases job satisfaction. It all adds up to an average 25% increase in order value, and more repeat business.
Brands release thousands of new products every season. So how do you ensure sales associates are equipped to have meaningful conversations about them with customers? 3point5.com launches updated training courses with each new product release, and rewards associates for completing them with product discounts and other incentives funded by brands.
Your bottom line depends on customer loyalty, high sell-through and low returns. Which sales associates are helping you reach these goals? Who could use more training? Get these and more questions answered thanks to helpful reports, plus Expert Profiles that let associates see how their knowledge ranks against their peers within your store and the industry — and allow you to:
Customers have more questions than ever about the best products for their needs – and the retailer with the best answers gets the sale. See how we help sales associates build product knowledge with engaging interactive content — and reward their participation with special incentives from the brands they sell.