Get Expert Feedback on Your Products
Retail-sales associates and other industry professionals tend to have the best insights about the products they sell and use daily. The challenge for brands and retailers has been figuring out where these experts are, how to engage them in a dialogue and how to best capture their important insights. We collect feedback from experts through the following methods:
Brand and Retailer Surveys
We can build customized online polls and surveys asking experts about their favorite product in a new line, which competitors they sell against, how consumers most often use a product, how many they own, the average sale price, the biggest complaints about a product, etc. You can ask just about anything.
We regularly send surveys and polls to members, brands, and retailers to gain insight into how they use 3point5.com and ProMotive.com, which content they find most effective, how they navigate the store, and more. From training to shopping to brand interaction — and from members to brands to retailers – we continually gather data that helps us constantly improve our solutions. This analysis has helped us shape our product roadmap and develop new, upcoming features promoting feedback and reviews.