CONTACT:
Office: 206.262.5000
Fax: 206.262.5099
info@experticity.com

The Experticity solution is a network of PC video screens that re-allocate live, on-screen customer service representatives when they are needed, where they are needed. With multiple screens located throughout a store or at every service counter with real-time customer representatives available at a moment's notice, idle staff in one location can help overworked staff in another.

PLATFORMS

OS PLATFORM

• Windows XP
• Windows 2003 Server

SUPPORTING SERVERS

• IIS
• SQL
• SIP

VIDEO

• H2G3, Proprietary

AUDIO

• G729
• G711
• SPEEX

NETWORK PROTOCOLS

• SIP
• RTP
• RTCP
• TCP
• UOP
• HTTP
• HTTPS
• SOAP

CONNECTIVITY

The Experticity solution can operate over any high-speed and/or broadband IP network.